Key Features of Order Management
Tools for flawless order processing from A to Z
Quote Creation and Management
Create a price quote from the product catalog in minutes. Track quote status, revisions, and customer comments.
Order Confirmation and Production Schedule
Upon order acceptance, the system automatically verifies material availability and proposes a delivery date.
Real-Time Status Tracking
The salesperson, production supervisor, and customer can all see the current order status without needing to call.
Partial Delivery Management
An order can be dispatched in multiple stages. The system tracks the delivered quantity and remaining balance.
Customer Portal
The customer tracks order status, downloads documents, and approves deliverables through a dedicated portal.
Dispatch and Carrier Integration
Automatic shipping label and tracking link sent to the customer. Integration with major carriers.
What our clients say
“Order management in AutoERP unified the entire process from inquiry to delivery. Customers appreciate the transparency and we have everything under control.”
“Real-time order status tracking and automatic customer notifications — that is an enormous improvement for our company. Complaints dropped by 40%.”
“Linking orders to inventory, production, and invoicing eliminated duplicate data entry. The entire process is faster and error-free.”
What Order Management Delivers for Your Business
Results after implementing systematic order management
Customers Always Know Where Their Order Is
Automatic notifications keep the customer informed of every key event. Customer satisfaction rises and communication-related complaints disappear.
Sales and Production Speak the Same Language
An order accepted by the salesperson is instantly reflected in the production plan with real capacity data. Unrealistic commitments are eliminated.
Complete Profitability Overview by Order
The system aggregates all order costs and compares them to revenue. Management sees the profitability of every order in real time.
Order Management FAQ
Yes. We import via REST API from e-shops, B2B portals, or EDI channels.
Each line item can have its own delivery date and destination. Fulfillment is tracked separately.
Yes. External work costs are assigned to the order and feed into the margin calculation.
After dispatch, an invoice is generated with a single click with automatic transfer of all line items and prices.